Where your app's data lives
Each app lives in one region you choose: the United States, the European Union, the United Kingdom or Australia. The app, its database and its backups stay in that region. Your Haechy account, sign-in and billing don't: they run on Haechy's control plane in the US.
| Region | Servers in | State |
|---|---|---|
| United States | Northern Virginia | Available |
| European Union | Ireland | Available |
| United Kingdom | London | Available |
| Australia | Sydney | Available |
Some services we use to send email, verify phone numbers and take payments process data outside your chosen region. See our sub-processors.
Every region is ready to use
All four regions are available on every plan. Tell Claude which one you want and Haechy sets it up for you. The first app in a new region can take a few minutes longer to start.
On Free, you choose one region for the whole workspace. On Pro, Team and Business you choose for each app.
What lives where
Your app's region decides where the first three rows live. Everything below them is handled the same way whichever region you choose.
| What | Where it is |
|---|---|
| The running app (its container) | The region you chose |
| The app's database | The region you chose |
| The app's nightly backups | The region you chose |
| The app's code on its way to the server | Passes through Haechy's control plane in the US in transit, then is stored in the region you chose and deleted after 2 days |
| Your Haechy account (email, and a one-way hash of your mobile number) | Haechy's control plane in the US |
| Sign-in to your apps (who signed in, when) | Haechy's control plane in the US |
| Approvals, members and app settings | Haechy's control plane in the US |
| The app's secrets (API keys you give Claude to store) | Encrypted on Haechy's control plane in the US, and sent to the app's region when it starts |
| Billing | Our payment provider |
| Mobile number checks and emails we send | The providers we use for them, which may process data outside your region |
| Anything you show Claude | Anthropic, under your own Claude account and its terms |
Some services we use to send email, verify phone numbers and take payments process data outside your chosen region. See our sub-processors.
Choosing a region
Tell Claude where the app should live when you create it, for example "put it in the UK region". Pick the region where the people using the app are, or the one your company's data rules point to.
Choosing a region decides where the app and its data are stored. It doesn't change which countries can sign up for Haechy, and it doesn't put the data out of reach of the law of other countries: the servers in every region are run by a US cloud provider.